Supernus Pharmaceuticals self-medicates with Freshworks for IT support This article is sponsored by:
The company has created effective service level agreements that help ensure end users get the most value from the technology they rely on.

The company has created effective service level agreements that help ensure end users get the most value from the technology they rely on.
In a memo sent out to employees, Disney CEO Bob Chapek said that the metaverse will create a new paradigm for audiences to engage with stories.
Rituals and Bridgestone on merging the online and in-store customer experience
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Most mobile apps for frontline workers come from a paper-based legacy. Startup Wizy believes these deskless workers deserve an image-centric alternative.
If consumers don't trust healthcare providers, then digital transformation in the sector will struggle to realize its full potential.
Jon Upton of Confluent explains why the business case for cloud now needs to focus on customer experience and employee experience combined - the experience economy.
Organizations need to rethink the role of websites as products, argues Alex Atzberger, CEO of Optimizely.
Marketing, meet revenue generation!
It might not be a 'hole in one' but the operational and efficiency improvements brought by adopting Freshservice have delivered significant benefits.
New Relic's year of transition has seen some bumps in the road, but CEO Bill Staples argues that the corner has been turned.
COVID drove massive changes through the shopping experience, but what lies beyond in the Vaccine Economy? Salesforce's latest Connected Shoppers report offers some insights on the shape of things to come.
Zendesk and Momentive - a combination to deliver "true customer intelligence"?
While many vendors have opined as to the future of work and ERP, NetSuite, last week, showed a lot of new capabilities that could move their customers closer to a very different ERP consciousness.