Public sector

MPs warn that cracks are showing at HMRC as it prepares systems for Brexit This article is sponsored by:

HMRC is under pressure to deliver its new Customs Declaration Service - without a hitch - to handle an increased workload as a result of Brexit. Recent delays highlight the challenges facing the UK’s tax authority.

Brexit - Government’s digital approach to checking EU citizens’ status already running into problems This article is sponsored by:

The government’s app for EU citizens applying to stay in the UK isn’t currently compatible with Apple smartphones. And the Minister of State for Immigration has caused confusion about the future system after giving evidence to a Select Committee.

Ministry of Justice on the look-out for new director to set digital and technology vision This article is sponsored by:

The Ministry of Justice recently announced that it would be moving thousands of its systems to the public cloud. It is seeking a Head of Digital Capability and Engagement to help champion new ways of working.

The problem with business cases for digital transformation programmes in government This article is sponsored by:

Think tank, Institute for Government, recently released an interesting report that looks at the process by which digital transformation projects are approved and managed. And how it’s essentially ineffective.

Budget 2018 - Chancellor announces £1.6 billion additional funding for Industrial Strategy This article is sponsored by:

Chancellor of the Exchequer, Philip Hammond, took to the House of Commons today to announce the details of his Autumn Budget. There are some interesting technology investments being announced, but it didn’t dominate a theme.

Chancellor of the Exchequer, Phillip Hammond

‘Police forces’ investment in and adoption of new technology is complete and utter mess’, say MPs This article is sponsored by:

MPs on the Home Affairs Select Committee heard that forces are failing in the adoption of technology not because of funding, but because of a lack of coordination and leadership.

ServiceNow pitches platform play to enable government digital transformation This article is sponsored by:

ServiceNow CEO John Donahoe says the firm's success in US Federal Government can be matched around the world.

Changing cloud service and culture improves service delivery at Stockport This article is sponsored by:

‘We got over 60,000 tickets to the service desk team in six months; of these, 85.9% were resolved on first contact’

Digital Transformation in Action - Pendle Borough Council This article is sponsored by:

North West council says digital transformation has reduced contact centre drop-ins by 95%

US Senators introduce ‘AI in Government Act’ to help federal government better understand the technology’s potential This article is sponsored by:

The bipartisan bill, if passed, will see the federal government in the US establish an advisory board to address AI policy for executive agencies.

artificial intelligence AI robot automation

Health Secretary launches open standards and cloud first strategy for NHS - vendors that don’t comply will be phased out This article is sponsored by:

Matt Hancock is taking a leaf out of the GDS handbook and appears to be ready to ruffle some feathers with a new NHS technology strategy that focuses on open standards, a move to the cloud and interoperability.

Local Government Association bemoans Whitehall’s “fragmented and disjointed” approach to digital This article is sponsored by:

The progress of digital government and the effectiveness of GDS is being investigated by MPs. In written evidence, the Local Government Association throws a number of criticisms at the approach to digital in Whitehall.

‘No deal, no Netflix’ headlines a stretch - but there are real concerns for digital economy in latest Brexit notices This article is sponsored by:

The no-deal, no Netflix or Spotify stole the headlines this weekend, as Brexit negotiations continue to remain in deadlock. However, beyond the hysteria of no streaming, there are some serious considerations to take away for the digital economy from the government’s latest notices.