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Four behaviors that define leaders in the Services Economy This article is sponsored by: FinancialForce-logo

Are you a leader or a follower? Scott Brown of FinancialForce points to four characteristics being shown by leaders in the services sector - and what makes them stand out.

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Enterprise hits and misses - tech layoffs harsh the holiday buzz, Southwest trips on technical debt, and ChatGPT rides the hype cycle This article is sponsored by:

This week - we charge out of the gates with a macro-economic enterprise wake up call. Southwest grabs the IT failure headlines - will technical debt force 2023 IT spend? HR leadership gets tough love, CES gets a worst-of-show tribute, and I crash the ChatGPT hype festival.

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It's a small world after all, but BRIC economies have different views on tech's capabilities than the US and Europe This article is sponsored by:

Some interesting regional divisions on show courtesy of Bosch's 2023 Tech Compass report.

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HR in 2023 - what CHROs and tech vendors really need to focus on This article is sponsored by:

Workforces continue to change but a lot of tech, processes and leaders in HR don’t. Here’s a discomfiting assessment of HR today and the work that must be done.

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2022 - the year in Diversity & Inclusion This article is sponsored by:

At diginomica, our commitment to focusing on Diversity & Inclusion was as strong as ever in 2022. Here are some of my highlights.

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2022 - the year in HCM This article is sponsored by:

HR teams are confronted with challenges on all sides - from the demands of hybrid workplaces to the ramifications of AI tooling intended to make their jobs easier. Can HR managers keep up with the talent demands of a fluid and diverse workforce? It's time for a 2022 HR review.

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Workday appoints Carl Eschenbach as co-CEO and future sole CEO This article is sponsored by:

Workday appoints a new co-CEO, Carl Eschenbach, with a plan to become sole CEO in early 2024, when co-founder Aneel Bhusri will step back to become Executive Chair

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2022 - the year in Partner Commentary This article is sponsored by:

Across 2022, diginomica's partner ecosystem has added yet more commentary and analysis. Here's a selection of the best.

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The four trends to shape customer experience in 2023 This article is sponsored by: Zendesk logo transparent 250x150px

As organizations look for quick wins and shorter ROI timescales, where should they be devoting their energies when it comes to customer experience next year? Matthias Goehler of Zendesk looks at ways to get smart.

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2022 in review - five key themes for service This article is sponsored by: ServiceMaxLogo-PrimaryBlueGreen

Looking back to look forward - Sumair Dutta reflects on the last twelve months in field service management at ServiceMax and how lessons can be applied in the future.

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Next Chapter - offering former inmates a path to tech career with software engineering apprenticeship This article is sponsored by:

“We've come up with a thousand ways to make sure a plastic bottle gets a new life, but far too few to make sure someone leaving incarceration does.”

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