Most service teams these days are charged with growing service revenues. Coen Jeukens of ServiceMax maps out the steps you need to take to achieve service revenue growth.
Walmart's seen e-commerce flatten out since the Vaccine Economy began to kick in. That leads to fresh omni-channel pressures for the retailer.
The first fruits of Salesforce's acquisition of Slack are unveiled today as the CRM giant urges customers to adopt a Slack-First Customer 360 approach to sales, service and marketing
A new Accenture survey highlights the changing attitudes towards digital healthcare during the COVID-19 pandemic.
Albertsons wants to bring "joy to grocery shopping". Striking the right omni-channel retail balance in the Vaccine Economy will be critical.
Empowering women at all levels of the organization is essential for diversity and inclusion as businesses consider remote working policies. Musidora Jorgensen of Salesforce shares three important elements for success.
Many of the mechanisms and processes a finance team needs to put in place to enable continuous close are worth doing, even if you still only close once a month.
Anwen Robinson has extensive experience in the ERP and cloud industry and is hoping she can build Infor’s UK & Ireland business to be the largest outside of the Americas.
Jon's escaped our clutches for the week, but the enterprise hits and misses keep on coming...
Companies addressing their remote working policies face an ultimatum - change, or lose talent to competitors. Chris Pope of ServiceNow speaks to Chris Herd, FirstBase HQ about reaping the benefits of hybrid working.
