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Salesforce data - connected shoppers have higher expectations for what they demand from retailers in the Vaccine Economy This article is sponsored by:

COVID drove massive changes through the shopping experience, but what lies beyond in the Vaccine Economy? Salesforce's latest Connected Shoppers report offers some insights on the shape of things to come.

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The patchwork of disjointed SaaS in the midmarket - and how to unravel it This article is sponsored by: Zoho logo 370px

The trend of mid-market companies investing in SaaS has led to rising costs - and tangled software complexity. Vijay Sundaram of Zoho breaks down three responses for mid-market business leaders.

Complex cable of wires tangle concept © John Barkiple - Unsplash
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Hakkoda sets out to capture the Snowflake professional services market This article is sponsored by:

Tercera leads a $5.6 million round in Hakkoda, which it has 'co-incubated' to create a pureplay data engineering services firm specializing in Snowflake projects, delivered in an XaaS business model

Erik Duffield, CEO, Hakkoda - screengrab from Zoom call
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How British Government department BEIS is using innovation to develop digital products This article is sponsored by:

The Department for Business, Energy and Industrial Strategy’s CDIO Karl Hoods is pioneering a creative approach to public sector IT.

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Time for an ERP automation wake-up call - five keys to automating your ERP landscape This article is sponsored by: Avantra logo

Heads up, ERP operations leaders and professionals. Brenton O'Callaghan of Avantra has a wake-up call for you: automating SAP landscapes is not a wish list item. If you're not doing it now, it's time. Here's his five keys to getting it right.

Wake up alarm clock Here and now, unfortunately, ends my journey on Pixabay © Pixabay
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Do cloud ERP vendors have a supply chain analytics edge? Steve Miranda makes the Oracle Fusion Analytics case This article is sponsored by:

The news on deck? Oracle Fusion Analytics for Supply Chain Management. But how do customers evaluate ERP-based vendors, versus pure-play analytics? External data sources are a must-have, and conversational UIs are in play. Steve Miranda gave me Oracle's position.

Steve Miranda Oracle
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Talend seeks to tie business outcomes to healthy data with latest release This article is sponsored by:

Talend has revealed its Fall ‘21 release features, which include packaged data quality services and non-consumption pricing for Stitch, to encourage customers to use data more.

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Flexible work can work for customer service too - here’s how This article is sponsored by: Zendesk logo transparent 250x150px

The well-worn phrase 'this is the way we've always done it' is out of date for service agents' working hours. Peter Lorant of Zendesk shares why companies need to take note - and be flexible.

Flexible work time schedule concept as customer agent balances between 2 watches © LanKogal - Shutterstock
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